Cash Rewards Terms and Conditions

a credit union member, you may be eligible for Cash Rewards when you purchase and connect select eligible Spectrum services through the Love My Credit Union Rewards (LMCUR) website. Please read these Terms and Conditions carefully to see if you are eligible to participate and to learn how to obtain the Cash Rewards.

Terms and Conditions govern your participation in the Cash Rewards program. If you do not agree to these Terms and Conditions, you will be ineligible to participate in Cash Rewards. By submitting a Registration Form you are agreeing to be fully and unconditionally bound by these Terms and Conditions.

My Credit Union Cash Rewards are provided through CU Solutions Group. As used in these Terms and Conditions, the terms “we”, “us” and “our”” refers to CU Solutions Group, its affiliates, and the LMCUR program. The terms “you” and “your” refers to any person completing a Registration Form or otherwise attempting to participate in the Cash Rewards program.

General Cash Rewards Eligibility Requirements:

Spectrum Cash Rewards:

  1. Spectrum Cash Rewards are available only in connection with new purchased and connected Spectrum mobile services (Spectrum Eligible Services) purchased by phone call through the LMCUR website.
  2. Spectrum Eligible Services must be purchased by calling Spectrum through the LMCUR website. You must (a) access Spectrum through mobile.lovemycreditunion.org; (b) purchase and connect Spectrum Eligible Services by calling 833-804-3916; and (c) have the Spectrum Eligible Services connected for a minimum of 40 days. Purchases made directly through Spectrum or through any other means are not eligible to earn Cash Rewards.
  3. You must fully and accurately complete and submit the Cash Reward registration form (Registration Form) found at mobile.lovemycreditunion.org within thirty (30) days of the connection of your Spectrum Eligible Services.
  4. You must maintain a deposit account in good standing at a credit union (Member Account). You must provide us with such additional information as we may reasonably request in order to verify your identity and your Member Account.
  5. You will be eligible for Cash Rewards only after you have met all eligibility requirements and Spectrum has confirmed your Spectrum Eligible Services.

Cash Rewards:

  1. Cash Rewards will be determined based upon the Eligible Services that you have purchased and connected for a minimum of 40 days.
  2. Cash Rewards on Spectrum Eligible Services purchased through LMCUR are as follows:
    • $50 Cash Reward per new Spectrum mobile line activated within 40 days of Spectrum mobile account creation. Max 5 lines.

Payment of Cash Rewards

  1. To claim your Cash Rewards, you must complete and submit the Registration Form available at mobile.lovemycreditunion.org within thirty (30) days after the connection of your Eligible Services.
  2. Cash Rewards for your Eligible Services will be deposited into your credit union Member Account as designated by you on the Registration Form. Incomplete or inaccurate information may result in the delay or forfeiture of your Cash Rewards.
  3. Cash Rewards are issued by CU Solutions Group. Allow 10-12 weeks for Cash Rewards to be deposited to your credit union Member Account via ACH. Any incomplete or inaccurate information provided by you may result in the delay or forfeiture of your Cash Rewards.
  4. If the initial attempt to deposit the Cash Rewards to your credit union Member Account is unsuccessful, one (1) additional attempt will be made. If the deposit fails after the second attempt, your Cash Rewards will be forfeited. (We will attempt to contact you after the transfer fails the first time only).
  5. If you disable “cookies” on your device, you will be ineligible to earn Cash Rewards. Cookies are used to authenticate the user and to verify that the Member Account is eligible for Cash Rewards. For additional information, please refer to our Privacy Policy, incorporated into these Terms and Conditions by reference, and available here https://rewards.lovemycreditunion.org/privacy-policy/
  6. Cash Rewards are subject to forfeiture in the following circumstances:
    1. You fail to make your Eligible Services purchase through the LMCUR website found here: mobile.lovemycreditunion.org. Purchases made directly through Spectrum through any other means are not eligible to earn a Cash Rewards.
    2. You fail to fully and accurately complete the Registration Form and/or fail to submit the Registration Form within thirty (30) days of the connection of your Eligible Services.
    3. You fail to provide additional information that we may reasonably request to verify your identity and/or your Member Account.
    4. The deposit to your Member Account fails after two(2) attempts. (We will attempt to contact you after the transfer fails the first time only).
  7. Cash Rewards are not transferrable and can only be paid to the person purchasing Eligible Services from Spectrum through the LMCUR website. No exceptions will be made.
  8. We are not affiliated entities of Spectrum. We are not responsible for any failure or delay in remitting Cash Rewards. We are not responsible for undeliverable Cash Rewards or Cash Rewards delivered to the wrong account through no fault of ours, or for payment errors made by payment partners, such as PayPal or a depository institution.
  9. In order to receive Cash Rewards, you must not be a resident of a country subject to economic or trade sanctions by the U.S. State Department or U.S. Treasury Department’s Office of Foreign Assets Control (“OFAC”) or be listed as a “Specially Designated National,” a “Specially Designated Global Terrorist,” a “Blocked Person” or similar designation under the OFAC sanctions regime. You must not be a resident of the European Economic Area. You agree to provide additional information as we may reasonably request to verify your identity as a condition for receiving Cash Rewards.

Disclaimer of Warranties; Limitation of Liability; Indemnification

  1. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THESE TERMS AND CONDITIONS AND THE LMCUR TERMS AND CONDITIONS FOUND ON THE LMCUR WEBSITE, CASH REWARDS ARE OFFERED IS “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICLUAR PURPOSE RELATED TO THE LMCUR WEBSITE AND CASH REWARDS.
  2. EXCEPT IN THE EVENT OF A BREACH OF PAYMENT OF THE CASH REWARDS, TO THE EXTENT YOU AND YOUR PURCHASE MEETS ALL ELIGIBILITY REQUIREMENTS SET FORTH HEREIN, UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE TO YOU FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES. IN ADDITION, TO THE EXTENT WE FAIL TO PAY THE CASH REWARDS AS SET FORTH HEREIN, IN NO EVENT SHALL OUR LIABILITY, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABLITY, EXCEED THE SUM OF FIFTY DOLLARS ($50.00). WE SHALL HAVE NO LIABILITY OF ANY KIND RELATED TO THE PURCHASED ELIGIBLE SERVICES, INSTALLATION, OPERATION OR ANY DEFECT OR PERFORMANCE OR NON-PERFORMANCE OF ANY KIND BY SPECTRUM.
  3. YOU AGREE TO INDEMNIFY AND HOLD US HARMLESS, AS WELL AS OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SUCCESSORS, AGENTS, AND AFFILIATES, FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, AND CAUSES OF ACTION (INCLUDING ATTORNEYS’ FEES AND COURT COSTS) ARISING OUT OF OR RELATING TO YOUR BREACH OF THESE TERMS AND CONDITIONS, YOUR PARTICIPATION IN THE CASH REWARDS PROGRAM, AND/OR YOUR PURCHASE, CONNECTION AND USE OF THE ELIGIBLE SERVICES.

Miscellaneous Provisions

  1. Spectrum coverage and Spectrum Eligible Services are not available in all locations (Excluded Areas). The Cash Rewards program is void in Excluded Areas. Other restrictions may apply.
  2. We reserve the right, in our sole discretion, to revise, modify and/or discontinue all or any part of the Cash Rewards program and/or these Terms and Conditions at any time. Any such changes will take immediate effect.
  3. The validity, construction and interpretation of these Terms and Conditions, including the rights and duties of the parties, will be governed by the laws of the State of Michigan without regard to its conflict of law provisions.
  4. Any waiver or failure to enforce any provision of these Terms and Conditions on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion. If any provision of these terms and conditions are held to be invalid, such invalidity shall not affect the remaining provisions.
  5. You may not assign, transfer, or otherwise dispose of your rights and obligations under these Terms and Conditions, in whole or in part, except with our express written consent. Any assignment without such consent will be null and void.